New handsets are released daily on the market making handset management a difficult task for both the operator and the subscriber. In addition, devices are getting more and more complicated with an increasing software complexity. With the launch of new mobile data services, managing Over-The-Air a large variety of devices becomes a must. Manually configuring these services is a cumbersome task and might induce huge indirect revenue losses for the mobile operator.
INVIGO’s Automatic Device Management allows operators to configure Over-The-Air subscribers’ handsets for data services such as WAP, GPRS, MMS, E-Mail and Video with the appropriate settings. Moreover, it allows to remotely query device information, diagnose handsets, detect faults and wrong settings, repair handsets and manage embedded/installed Software applications.
- Different technical solutions for mobile detection, accommodating with the operator’s network environment
- Extremely rich database covering the majority of mobiles existing in the market
- Remote handset diagnostics
- Over-The-Air software management
- Advanced reporting tools offering a complete vision of the handsets in the operator’s network